Apart from the requirement for some hairdressers to register with their local authority, there is no legislation that applies specifically to the hairdressing industry. However, some local authorities have issued regulations that apply to hairdressers in their area. Your local authority can tell you if you are affected by a settlement. If you are considering offering tanning bed sessions, keep in mind that young people under the age of 18 are banned from using commercial tanning beds in the UK and the legal maximum UV output for tanning beds is 0.3 watts per square metre. Trade standards officers can inspect your premises to make sure your tanning tubes are legal. Accurate recordings give customers a sense of confidence. They also help you become aware of previous issues that have affected your customer. Because hair and skin can change over time, it`s important to keep a client`s records of special conditions up to date. For example, Ms. Brown now has white hair, so a base color must be applied. If you were away, a new stylist would know from her file and would provide you with the same level of service that Brown expected in your absence. HSE stipulates that employers must have adequate first aid services for their workplace.
It is a good practice for a hair salon to have a designated person who is able to provide first aid in the event of an accident. They should acquire a qualification in first aid at work by taking a first aid course renewed every 3 years. Finally, let`s talk about people (and not exactly people!) whose company may not be welcome in your hair salon. We have already touched briefly on this subject with the children. For more details, read our article on setting up a policy for kids in your living room, but the most important fact to remember is that you`re deciding whether your business should be family-friendly or adult-only (or anything in between). They follow tons of different rules and hairstyle rules, starting with the organizational procedures of your carefully crafted manual and ending with safety protocols that allow you to work even in the most difficult times. However, it`s not just you who should follow certain guidelines. Yes, customers pay for your services and have the right to have a good experience in your salon – but that doesn`t mean they`re allowed to do what their hearts desire.
As a salon owner, you can not only set your own salon policies and require customers to follow them. What can you demand from your customers, how should you communicate your rules, and what pitfalls should you avoid? Let`s go! A health and safety policy is a written statement that describes how you, as an employer, ensure that the workplace is a safe work environment. It is a legal requirement that you post this policy in your hair salon. Health and safety should be a priority in your salon in order to protect your employees and customers, ensure you comply with the law, and stay insured against potentially costly lawsuits if something goes wrong. In addition, a strong health and safety policy in a company is a competitive advantage: it builds trust with your customers and benefits your reputation and brand. Conversely, a poor health and safety record directly affects your hair salon`s sales, damages its reputation, or could even lead to the closure of your business. However, it is required by law to conduct a consultation before each treatment, even for regular clients. Failure to do so can result in a lawsuit and void your insurance if something goes wrong, such as a side effect, cross-infection, or infestation. “Always follow the manufacturer`s instructions,” adds Caroline, “and make sure your client is old enough to receive service and doesn`t have any medical issues that would put them at risk.” Depending on the type of beauty salon and where it is located, legal rules and regulations vary. Each state and city has its own specific legal standards, but certain standards apply in each case. Most hairdressers are worried about not showing up – and for good reason.
No-shows waste your time and result in financial losses, especially if the aborted appointment has to be long and advanced (nothing hurts as much as a three-hour sweep session that didn`t take place). However, you don`t just have to “take care of it” – you have the right to require your customers to let you know in advance if they need to cancel. In addition, it is up to you to set the fees for non-compliance with your requirements. Of course, sometimes no-shows are not intentional, as they are the result of an accident or sudden illness, so it is important to remain sensitive, especially if the customer is loyal. However, more than one case of non-presentation or lack of appropriate apology is reason enough to exercise your rights. The report shows that the British hairdresser faces major challenges for its future growth A very important point. Some health problems (including allergies) can be a contraindication to a particular service, as they can negatively affect the final effect or even be dangerous. That`s why it`s absolutely essential to let your customers know that they need to give you clues if they`re suffering from these issues.